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We recommend that everyone living in shared accommodation sit down together and create good routines for cleaning the common areas that everyone can follow. See washing tips for what you should wash and how often below here.


Should you find yourself in a situation where you have bedbugs or any other kind of vermin in your room or apartment, there are two things we want you to do:

Let us know as soon as possible via My page at Choose "Contact us" and "Contact mainenance". Do not call the Alarm central.
Do not try to get rid of the problem yourself. We will make sure that professional exterminators deal with it.